Shape Your Future With
San Lameer Resort Hotel & Spa

Key performance areas:

• To assist the General Manager in the running of day-to-day hotel business.
• To ensure the efficient, profitable, productive, and quality operation of all departments in the Hotel.
• High level of customer service orientation and consistently monitor the performance of the team and ensure high productivity levels are maintained.
• Leading meetings and implementing initiatives handed down by the general manager or executives.
• Analysing and implementing policies and procedures, overseeing short- and long-term business plans and initiatives and help in budgeting activities.
• Interacting more often with a company’s personnel than the general manager and may even respond to and resolve internal and external grievances.
• Proven track record in the efficient and effective management of operations and employees through subordinate managers and supervisors.
• Assist the General Manager in implementation of policies, procedures, and practices to maximize the profitability and success of the organization.
• Assist the General Manager in continually seeking new profit opportunities for the property and identifying potential threats to the property’s profitability.
• Continually monitor and improve employee productivity through development, counselling, and adherence to job standards and performance reviews and motivational techniques.
• Strive to find methods in which to improve property operation through continual planning, research, and analysis.
• Manage all daily operations at the property in the most efficient and cost-effective manner yet preserving the standards of quality associated with the organization.
• Guide senior management in the establishment of departmental policies to provide organizational consistency with operations and management of its employees.

MINIMUM REQUIREMENTS

• Hospitality/Tourism/ Business management
• Grade 12
• Business-related qualification would be an advantage.
• Extensive background in all areas of management, with special emphasis in Rooms division, Rate management OTA, Finance, HR, and F&B.
• Minimum 2 – 3 years’ Experience in a Senior Management position.
• Management and supervisory skills.
• Problem solving, Analysis and judgement.
• Resilience (stress handling), Excellence orientation.
• Drive/initiative, Influencing/negotiation.
• Building relationships, Networking/liaison.
• Customer responsiveness.
• Written and verbal communication (includes presentation).
• Financial and business acumen, Strategic leadership, Practical management.

Please take note of the following before applying:

• Do not send your CV / apply if you do not meet the minimum requirements.
• Only shortlisted candidates will be contacted by HR within 1 week after the closing date.

CLOSING DATE: 16 March 2026

In accordance with the employment equity plan of the Hotel, preference shall be given but not limited to candidates from the designated groups and people with disabilities. Only short-listed candidates will be contacted.

CV must be forwarded to chantal@sanlameerhotel.com Human Resources Department.