Resort hotel and spa

TERMS & CONDITIONS

Peak Season

All public and holiday periods.

  • First night deposit due at time of booking which is not refundable
  • Balance due 90 days prior to arrival
  • Cancellation within 90 days – 100 % cancellation fee (full stay)
  • Cancellation within 120 days – 50 % cancellation fee (full stay)
  • No show bookings – 100% cancellation fee (full stay)
  • Check in time is 14h00
  • Check out time is 10h00
  • No noise policy from 23h00

Off-Peak Season

  • First night deposit due at time of booking. 
  • Balance due 7 days prior to arrival
  • Cancellation within 7 days – 100 % cancellation fee (full stay)
  • Cancellation within 14 days – 50 % of 1st night deposit
  • No show bookings – 100% cancellation fee (full stay)
  • Check in time is 14h00.
  • Check out time is 10h00.
  • No noise policy from 23h00.

An incidentals deposit of R500 – for 1 night stay, R1000 – for 2-5 night stay, R2500 – for 6 or more night stay will be requested on check in which will be fully refunded on settlement of your account.

Best Rate Guarantee

We offer the best available rates. Should you find a lower published rate anywhere online we will gladly match or better that rate. Terms and conditions apply.

 

Hotel Facilities

  • Bar and lounge
  • The Lagoon Restaurant
    • Continental Breakfast from 06h30 to 07h00
    • Breakfast from 07h00 to 10h00
    • Lunch from 11h30 to 15h00
    • Dinner from 18h30 to 22h00
  • Secure parking
  • Swimming pool
  • Free Wireless internet access
  • Room service
  • Laundry service
  • Business Centre
  • Conference facilities
  • Lagoon Spa

Rooms Features

  • Air-conditioning
  • Bath and shower
  • Electronic room safe
  • Electronic shaver point (110/220V)
  • Hair dryer
  • International direct dial telephone
  • Mini-bar (on request)
  • 18-Hour room service
  • Writing desk
  • Tea and coffee station
  • Television featuring:
    • Local radio stations
    • South African TV channels
    • Selected satellite TV channels

Estate Facilities

  • 18 hole Championship golf course
  • Mashie course
  • Bowling green
  • Swimming pool
  • 4 floodlit tennis courts
  • Paddleboats
  • Rowing
  • Squash courts
  • Action cricket
  • Volleyball
  • Leisure desk – board games and activities
  • Bike rides
  • Children playground
  • Catch and release dam
  • Blue flag beach
  • Birding and nature trails
  • Library
  • Superette
  • The Beach Bite is open Wednesday to Sunday (peak periods Monday to Sunday).
  • Viewing deck
  • Mountain Bike Trail

For enquiries, please contact us on

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